Feedme Hospitality & Restaurant Group Privacy Policy
Effective date: September 15, 2026
Feedme Hospitality & Restaurant Group ("Feedme," "we," "us," "our") operates the following restaurant and hospitality concepts: Bar Dojo, Salt & Iron, Fire & The Feast, SanKai, Ono Poke, MARKET Seafood Eatery, and Shooby Doo Catering (each a "Concept").
This policy explains how we collect, use, and protect personal information when you visit any Concept website (each a "Site"), make a reservation, order online, book a private event or catering, join our email or text lists, participate in our rewards programs or promotions, purchase gift cards, or contact us (together, the "Services").
This policy does not apply to websites, apps, or services we do not own or control, even if linked from our Sites.
1. Key Definitions
"Personal information" means information that identifies you or can reasonably be linked to you, such as your name, email, phone number, or device identifiers. It does not include aggregated or de identified information that cannot be linked to you.
2. Information We Collect
Information you give us:
- Name, email, phone number, and party details when you reserve, order, book a private event or catering, or contact us
- Event details such as date, guest count, budget, and menu selections when you inquire about private events or catering
- Notes you choose to share, such as celebrations, seating requests, or dietary and allergy information
- Email address if you join a mailing list
- Mobile number and messaging preferences if you opt in to text messages
- Birth date and purchase history if you join a rewards program
- Gift card purchase and recipient details
- Entry information when you participate in promotions or giveaways
- Reviews or feedback you submit
Information collected automatically:
- IP address, device and browser type, operating system, language, approximate location, referring site, pages visited, and time on page
- This information is collected through cookies, pixels, tags, and similar technologies described in Section 5
3. Third Party Services We Use
Our Sites are hosted on Squarespace. Some features are provided by third parties that collect information directly from you under their own privacy policies. These include:
- Squarespace: website hosting, forms, analytics, and email newsletters
- OpenTable: reservations, guest profiles, dining rewards, and reservation text messages
- Tripleseat: private event and catering inquiries and bookings
- Toast: online ordering, payments, gift cards, rewards, email marketing, and text messages
- Google Analytics: site traffic measurement
- Google Ads: advertising measurement
- Meta (Facebook and Instagram) Pixel: advertising measurement
- TikTok Pixel: advertising measurement
- Instagram: social media feed display
- Pop up and review display tools: email sign up and guest review display
We do not store payment card numbers on our Sites. Payments are processed by our payment provider.
4. How We Use Information
- To confirm and manage reservations, orders, gift cards, catering, and private events
- To administer our rewards programs, promotions, and giveaways, including birthday offers
- To respond to inquiries and provide guest service
- To send marketing emails or texts if you opted in
- To send service messages related to your reservation, order, event, or account
- To understand Site performance and improve our menus, content, and guest experience
- To measure and deliver advertising, only where you have consented to non essential cookies
- To comply with law, enforce our terms, and protect our guests, staff, and business
5. Cookies, Pixels, and Similar Technologies
Essential cookies keep our Sites working, for example security and remembering your cookie choice. These are always on.
Non essential cookies and pixels, including analytics and advertising technologies, are placed only after you click Accept on our cookie banner. If you click Decline or make no choice, we restrict non essential cookies and pixels.
You can change your choice anytime by clicking Cookie Preferences in the footer of any page. Third party tools, such as reservation, event booking, or ordering widgets, may set their own cookies when you use them. Please review their policies.
Global Privacy Control: Where technically supported, we treat a browser Global Privacy Control signal as a request to opt out of advertising cookies and pixels.
6. Communications Through the Sites
When you submit a form, reservation, event inquiry, or order, the content you enter is sent to us and to the service provider operating that feature so we can respond. We do not use chat, session recording, or keystroke capture tools.
7. Text Messages
If you opt in to text messages through Toast, OpenTable, or our Sites, you agree to receive recurring automated marketing and service messages from the Feedme Concept you opted in with, at the number you provide. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help. We do not sell or share your mobile number or text consent with third parties for their own marketing.
8. Rewards, Gift Cards, and Promotions
Rewards activity is managed through Toast and OpenTable, and gift card balances are managed through Toast. This information, including your birth date if provided, is used only to administer your benefits and offers. Each promotion or giveaway is governed by its official rules, which will be posted with that promotion.
9. Allergy and Dietary Information
Allergy or dietary notes you provide are used only to prepare your visit, order, or event. We do not use them for advertising and do not sell or share them for marketing purposes.
10. How We Share Information
We do not sell or rent your personal information. We share it only:
- Among Feedme Concepts, to provide consistent guest service and rewards
- With service providers who help operate our Sites, restaurants, and events, who may use it only to perform services for us
- With analytics and advertising partners, only if you accept non essential cookies
- When you direct or permit us to share it
- When we believe in good faith it is required by law, subpoena, or court order, or needed to protect the rights, property, or safety of Feedme, our guests, or the public
- In aggregated or de identified form that does not identify you
- In connection with a merger, acquisition, sale of assets or a Concept, bankruptcy, or reorganization, in which case personal information may transfer as a business asset
11. Your Choices and Privacy Rights
Marketing: Unsubscribe from emails using the link in any email. Reply STOP to end texts. We may still send service messages about your reservations, orders, events, or account.
Account information: You may review, update, or delete rewards or account information by contacting us.
State privacy rights: Depending on where you live, including California and Washington, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of targeted advertising.
To make any request, email privacy@feedmehrg.com or call 425.758.2934. We will verify your identity and respond within the time required by law. We will not discriminate against you for exercising your rights.
12. Data Retention
We keep personal information only as long as needed for the purposes described in this policy, including resolving disputes, meeting legal, tax, and accounting requirements, and enforcing our agreements. We then delete or de identify it.
13. Security and Breach Notification
We use reasonable administrative, technical, and physical safeguards to protect personal information. No online transmission or storage system is completely secure. If a security breach affects your personal information, we will notify you as required by law.
14. Children's Privacy
Our Services are not directed to children under 13, and we do not knowingly collect their personal information. If we learn we have collected it, we will delete it. If you believe a child has provided us information, please contact us.
15. Data Location
We are based in Washington State and store information in the United States. If you access our Sites from outside the United States, your information will be processed in the United States, where privacy laws may differ from those in your country.
16. Site Content and Photography
All content, photography, logos, and branding on our Sites belong to Feedme Hospitality & Restaurant Group or its licensors. Please contact us before using any images. We are happy to consider requests from media and bloggers.
17. Changes to This Policy
We may update this policy from time to time. The effective date above shows the latest version. If we make material changes, we will post a notice on our Sites.
18. Contact Us
Feedme Hospitality & Restaurant Group
20818 44th Avenue West, Suite 140
Lynnwood, WA 98036
425.758.2934